West Berkshire Community Hospital

Benham Hill, London Road, Thatcham, England, RG18 3AS
 
2,459 reviews

Reviews

Recommend
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Review of Community Wards West Berkshire Community Hospital - Highclere and Donnington Wards
16th April 2024


Very attentive staff

Suggested improvements
Better communication

Staff
Safety
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of Podiatry - West Berkshire Community Hospital
16th April 2024


The staff were very friendly, particularly the nurses. They made me feel comfortable during the procedure.

Suggested improvements
Nothing, it was a fab experience!

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of Community Wards West Berkshire Community Hospital - Highclere and Donnington Wards
16th April 2024


No answer from patient.

Suggested improvements
Some staff could have listened and been better.

Staff
Safety
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of Community Wards West Berkshire Community Hospital - Highclere and Donnington Wards
16th April 2024


I appreciate all the that was done for me, very grateful

Suggested improvements
Sometimes I had to wait as staff were busy. Staff have too much to do.

Staff
Safety
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of MSK Physiotherapy - WBCH
16th April 2024


On time. Very friendly and professional

Suggested improvements
Private room rather than overhead by others.

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of MSK Physiotherapy - WBCH
15th April 2024


I had the most amazing treatment by my physio, so sorry if I've forgotten her name I think it was [name removed]. She was utterly amazing, kind and empathetic. Thank you so much.

Suggested improvements
Absolutely nothing.

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of Phlebotomy Service
15th April 2024


Better than 'very good' in fact! I had to have a fasting blood test, and handed in a urine sample ! Welcomed very warmly by desk staff, and nurse greeted me with a smile! We had a little chat and a giggle! The procedure was quick, efficient and painless! Brilliant!

Suggested improvements
There really was nothing that could have improved my experience! It was just great! Best Wishes [name removed]

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of MSK Community Specialist Service - Lower Limb - WBCH
15th April 2024


I thought, [name removed], who carried out my assessment, was very caring and professional and the environment was very pleasant.

Suggested improvements
Everything was fine

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of MSK Community Specialist Service - Lower Limb - WBCH
15th April 2024


All good

Suggested improvements
Nothing

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of MSK Community Specialist Service - Lower Limb - WBCH
15th April 2024


Very caring and good listener.

Suggested improvements
All OK would be easier if seen at West berks hospital thatcham as not easy to get to if elderly.

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
 
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Page 7 of 250
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